Ethics & Safety
Ethics and safety standards
Get Your TREK Guide is built around responsible guiding, transparent behavior, and practical safety standards for travelers and local guides across Nepal.
Guide ethics standards
- • Honest service descriptions and pricing
- • Respectful treatment of clients, porters, and local communities
- • No misleading claims about certification or route permissions
- • Clear communication before and during trips
- • Zero tolerance for harassment, discrimination, or unsafe conduct
Core trek safety expectations
- • Route planning based on season, weather, and group ability
- • Permit and regulation compliance for restricted areas
- • Altitude awareness and conservative acclimatization pacing
- • Emergency planning, communication, and evacuation readiness
- • Daily health and risk check-ins during the trek
Verification and accountability
We use identity and certification review to reduce risk before bookings go live. After each completed trip, review signals help maintain accountability and improve guide quality across the marketplace.
Repeated policy violations, false claims, or serious safety incidents can lead to profile restrictions or permanent removal.
For travelers
- 1. Review guide verification, reviews, and route fit before booking.
- 2. Share medical and altitude-relevant information early.
- 3. Confirm gear, permits, and communication plan pre-departure.
- 4. Raise concerns immediately through platform support.
For guides
- 1. Keep profile, certifications, and service details accurate.
- 2. Set realistic itineraries and client expectations.
- 3. Prioritize safety decisions over schedule pressure.
- 4. Document incidents and report serious issues promptly.
Frequently asked questions
How does Get Your TREK Guide verify guides?
Guides complete KYC checks including identity review, selfie verification, and license or certification validation before approval.
Are ethics and conduct standards required?
Yes. Guides are expected to follow professional conduct, transparent pricing, respectful communication, and local legal requirements.
What should travelers do for trek safety?
Travelers should confirm route plans, required permits, altitude preparedness, weather windows, and emergency contact procedures before departure.
What happens if there is a safety concern?
Report issues through platform support immediately. We review incidents, request evidence, and may restrict or remove accounts that violate policy.
Need help now?
For route planning and verified guide matching, browse available professionals or review how the booking process works.